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Hotels in Surabaya, East Java
Shangri-La Hotel Surabaya

Jl. May. Jend. Sungkono 120, Surabaya 60256,

Shangri-La Hotel SurabayaShangri-La Hotel, Surabaya is situated just 20 minutes from the international airport and close to the tollway, giving easy access to the central business and downtown shopping areas, connecting to all the major industrial and commercial districts. The 389-room 5-star deluxe hotel boasts the largest ballroom and meeting facilities in Surabaya. Complementing this with a host of fine restaurants and bars, a Horizon Club executive floor and full-fledged recreational facilities, Shangri-La Hotel Surabaya is truly a class of its own.

389 guest rooms and suites including 55 Horizon Club rooms, 47 interconnecting rooms and 142 non-smoking rooms.
Each of the Shangri-La Hotel's guest rooms and suites has been tastefully decorated and designed to give you maximum comfort, privacy and relaxation throughout your stay.

Standard roomGuest Room Features:

  • Computer Dataport
  • Voice Mail
  • Satellite/Cable Television
  • International Direct Dial Telephone
  • Electronic Safe
  • Mini-bar
  • Coffee/Tea Making Facilities
  • Full-size Executive Writing Desk
  • In-house Movie Channels

For the discerning executive, the exclusive privileges and extra level of personalized services of the Horizon Club await.

executiveHorizon club

Horizon Club

The more you travel, the more life's little luxuries become absolute necessities. And so Shangri-La has created an exclusive retreat where today's frequent business travellers can experience a higher standard of accommodation, personalised service and a host of special privileges and amenities. We call it the Horizon Club. Available at most hotels, our Club floors offer you all of the following benefits:

  • Club Floor Check-in and Check-out
    On arrival, a Guest Relations Officer will personally escort you to the Club Lounge where your check-in will be handled smoothly and quickly.
  • Deluxe Guest Room
    Horizon Club floor rooms offer the ultimate in comfort and convenience. Thoughtful little extras include a private facsimile machine, personal voice mail and an executive size desk.
  • Lounge Facilities
    In addition to business services and private meeting rooms, the exclusive Club Lounge provides a wide selection of newspapers, magazines, books and board games.
  • Complimentary Buffet Breakfast
    A sumptuous buffet breakfast is served every morning in the Club Lounge.
  • Newspaper and Fresh Fruits
    Every day, a selection of fresh tropical fruits is replenished and delivered to your room together with an international newspaper.
  • Free Suit Pressing and Shoe Shine
    Once you've settled in, the Club's friendly, attentive staff will arrange for your suit to be pressed and your shoes to be shined.
  • Purser Service
    During your stay, the Club Purser is on hand to respond to your needs, from onward travel and hotel reservations to shopping and entertainment arrangements.
  • Complimentary Beverages
    Throughout the day, you can help yourself to free fruit juices, soft drinks, tea and coffee. In the early evening, enjoy refreshing cocktails on the house.

Shangri-La, Surabaya offers a wide range of services and facilities to cater to all needs and desires. From the business center, with fully-equipped meeting and conference facilities to health and recreation facilities, we ensure our guests a most enjoyable stay.

Our services and facilities include:

  • 24-hour Room Service
  • Baby-sitting/Child Care
  • Butler Services in Suites (Surabaya and Bali Suites)
  • Cable/Satellite Television
  • Car Rental Services
  • Clinic
  • Complimentary Shoe Shine Service
  • Conference Facilities
  • Delicatessen
  • Drugstore/Minimart
  • Express Check-in and Check-out
  • Facilities for the Handicapped
  • Fax Machine in Rooms (suites only)
  • swimming poolFlorist
  • Gift Shop
  • Hair/Beauty Salon
  • IDD
  • In-room Internet Access
  • Laundry & Valet Services
  • Non-smoking Rooms
  • Parking Facilities
  • Pastry Shop
  • Postal/Parcel Services
  • Safe Deposit Box
  • Taxi & Limousine Services


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